Improving communication between healthcare providers and pulmonary arterial hypertension patients: a survey of patient preferences.
Effective communication within the patient-provider relationship is a key aspect of shared decision-making and associated with several positive patient outcomes. Although previous studies suggest that patients' and providers' conceptualization of what constitutes effective communication differ, there is no available literature discussing patient preferences for communication. The objective of this study was to determine the words and phrases pulmonary arterial hypertension patients prefer to hear when discussing their disease with their physician. A total of 227 pulmonary arterial hypertension patients completed a survey that included a 20-item questionnaire specifically designed to assess patient preference for words and phrases when discussing their disease and treatment; statistically significant differences were observed across all items of the questionnaire. Patients preferred their physician ask them how they have "been feeling" (63%) rather than how they have "been doing". In addition, 96% of patients indicated that they wanted to hear that this is "… the best medicine
Brewer J, Bartlett M, Harris D, Hui C. Improving communication between healthcare providers and pulmonary arterial hypertension patients: a survey of patient preferences. Pulm Circ. 2021 May 21;11(2):20458940211015813. doi: 10.1177/20458940211015813. PMID: 34094504; PMCID: PMC8141997.