Title

Improving Nursing Communication Skills in an Intensive Care Unit Using Simulation and Nursing Crew Resource Management Strategies: An Implementation Project.

Document Type

Article

Publication Date

10-1-2017

Publication Title

Journal of nursing care quality

Abstract

Effective interprofessional communication is critical to patient safety. This pre-/postimplementation project used a multifaceted educational strategy with high-fidelity simulation to introduce evidence-based communication tools, adapted from Nursing Crew Resource Management, to intensive care unit nurses. Results indicated that participants were satisfied with the education, and their perceptions of interprofessional communication and knowledge improved. Teams (n = 16) that used the communication tools during simulation were more likely to identify the problem, initiate key interventions, and have positive outcomes.

Volume

32

Issue

4

First Page

331

Last Page

339

DOI

10.1097/NCQ.0000000000000241

ISSN

1550-5065

PubMed ID

27875384

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